The use of this site (“website”) is governed by the policies, terms and conditions set forth below which constitute an agreement between users of the site (“You”, “Your”) and Lisa Ho Retail Pty Limited (“Lisa Ho”, “We”, “Our”). Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order through the website indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Lisa Ho.
Lisa Ho reserves the right to make changes to this site and these terms and conditions at any time.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Lisa Ho reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Lisa Ho provides goods only as a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Lisa Ho.
We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
The delivery times provided by Lisa Ho are estimates only. Lisa Ho will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Lisa Ho cannot be held responsible for incorrectly entered delivery addresses.
ACCEPTANCE OF THE GOODS
The buyer is responsible for inspecting the goods for fault and notifying us in accordance with our Returns Policy
should there be a fault.
CHANGE OF ADDRESS
Lisa Ho cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately.
We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our Returns Policy
for more information.
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. Lisa Ho do not have any control over these charges or unable to advise what they will be, as it is based on your own countries regulations and compliances. For further information, please contact your local customs office. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on the exchange rate available to Lisa Ho.
You will not be charged for a pre-order item until the day the item is shipped.
Please note that delivery time for your pre-ordered item may change. To get an updated ETA of your pre-ordered item contact customer service at email@example.com
Please be aware that any multiple item order containing a pre-order item will not be shipped until the pre-order item is ready for despatch.
If notified before goods have been dispatched, Lisa Ho can accommodate order cancellations. If items have been shipped, Lisa Ho reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
LIABILITIES AND WARRANTIES
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Lisa Ho is not responsible for the operation of or content located on or through any such site and is not liable for any losses or damage caused by this website or any website linked to or from this website.
All warranties offered are the manufacturers warranties and no additional express warranties are made.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Lisa Ho shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Lisa Ho shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, Lisa Ho shall immediately issue a credit to your credit card account in the amount of the charge.
COPYRIGHT AND TRADEMARKS
This site is owned and operated by Lisa Ho and our related companies. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of or used under licence by Lisa Ho.
• All software used on the site is the sole property of Lisa Ho or those supplying the software.
• You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
• No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Lisa Ho prior written permission.
• All rights not expressly granted herein are reserved.
• Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.